# diag_tiempo_diana_jul1.py
# Detalle del 1 de JULIO 2026 para DIANA CHAVEZ: los asignados, hora de asignacion,
# si respondieron, hora de respuesta y minutos laborales (misma logica del dashboard).
# Ejecutar en backend/:  python diag_tiempo_diana_jul1.py
from datetime import datetime, timedelta
from data_manager_v2 import DataManager

ANO, MES, DIA = 2026, 7, 1
NOMBRE = "DIANA"   # busca por apellido/nombre que contenga esto en user_name

dm = DataManager()

# --- 1) asignacion + respuesta (mismo query del dashboard) ---
asig = dm.traer_asignacion_respuesta()
# --- 2) actividad de asesores (para detectar turno) ---
act_rows = dm.traer_actividad_asesores()

# mapa user_id -> user_name
uid2name = {}
for r in asig:
    if r.get("user_id") is not None:
        uid2name[r["user_id"]] = r.get("user_name") or ""

# actividad por (user_name_upper, fecha) -> franja -> conteo
from collections import defaultdict
act = defaultdict(lambda: defaultdict(int))
for a in act_rows:
    uid = a.get("user_id"); ts = a.get("created_at")
    if uid not in uid2name or not isinstance(ts, datetime):
        continue
    nom = uid2name[uid].upper()
    d = ts.date(); h = ts.hour + ts.minute/60.0
    key = (nom, d)
    if d.weekday() == 6:
        continue
    if d.weekday() == 5:
        if 9 <= h < 13: act[key]["sab_manana"] += 1
        elif 14 <= h < 18: act[key]["sab_tarde"] += 1
    else:
        if 13 <= h < 18: act[key]["tarde"] += 1
        elif 18 <= h < 22: act[key]["noche"] += 1

def turno_dia(nom, d):
    if d.weekday() == 6: return None
    fr = act.get((nom, d))
    if not fr: return None
    if d.weekday() == 5:
        m = fr.get("sab_manana",0); t = fr.get("sab_tarde",0)
        if m==0 and t==0: return None
        return [(9,13)] if m>=t else [(14,18)]
    t = fr.get("tarde",0); n = fr.get("noche",0)
    if t==0 and n==0: return None
    return [(9,13),(18,22)] if n>t else [(9,13),(14,18)]

def _dt(d, hh): return datetime(d.year,d.month,d.day) + timedelta(hours=hh)

def mins_laborales(nom, t1, t2):
    if not isinstance(t1,datetime) or not isinstance(t2,datetime) or t2<=t1: return 0
    total=0.0; cur=t1; saltos=0
    while cur < t2 and saltos < 60:
        d=cur.date(); bloques=turno_dia(nom,d)
        if not bloques:
            cur=_dt(d,24); saltos+=1; continue
        for (hi,hf) in bloques:
            ini=_dt(d,hi); fin=_dt(d,hf)
            if t2<=ini: break
            if cur>=fin: continue
            a=max(cur,ini); b=min(t2,fin)
            if b>a: total += (b-a).total_seconds()/60.0
            cur=fin
            if cur>=t2: break
        if cur.date()==d:
            cur=_dt(d,24); saltos+=1
    return round(total)

def es_refri_t1(nom, ts):
    d=ts.date()
    if d.weekday()>=5: return False
    fr=act.get((nom,d))
    if not fr: return False
    t=fr.get("tarde",0); n=fr.get("noche",0)
    es_t1 = not (n>t) and (t>0 or n>0)
    h=ts.hour+ts.minute/60.0
    return es_t1 and (13<=h<14)

# --- filtrar Diana + 1 julio (por fecha de asignacion) ---
filas=[]
for r in asig:
    nom = (r.get("user_name") or "")
    if NOMBRE not in nom.upper():
        continue
    t1 = r.get("created_at")
    if not isinstance(t1, datetime): continue
    if not (t1.year==ANO and t1.month==MES and t1.day==DIA): continue
    filas.append(r)

# turno detectado ese dia
from datetime import date
d1 = date(ANO,MES,DIA)
turno = None
if filas:
    nom_up = (filas[0].get("user_name") or "").upper()
    tt = turno_dia(nom_up, d1)
    turno = "Turno 1 (9-18)" if tt==[(9,13),(14,18)] else ("Turno 2 (9-13+18-22)" if tt==[(9,13),(18,22)] else str(tt))

print(f"\n=== DIANA CHAVEZ — {DIA:02d}/{MES:02d}/{ANO} ===")
print(f"Turno detectado ese dia: {turno}")
print(f"Total asignados ese dia: {len(filas)}\n")
print(f"{'#':3} {'telefono':13} {'asignado':17} {'respondio':17} {'min':>5}  nota")
print("-"*75)
resp=0; sinr=0; refri=0; suma=0
for i,r in enumerate(sorted(filas, key=lambda x: x['created_at']),1):
    t1=r['created_at']; t2=r.get('respuesta_fecha')
    nom_up=(r.get('user_name') or '').upper()
    tel=r.get('telefono','')
    a_str=t1.strftime('%H:%M:%S')
    if es_refri_t1(nom_up, t1):
        refri+=1
        r_str = t2.strftime('%H:%M:%S') if isinstance(t2, datetime) else '(sin resp)'
        print(f"{i:3} {tel:13} {a_str:17} {r_str:17} {'-':>5}  EXCLUIDO (refrigerio 13-14)")
        continue
    if not isinstance(t2,datetime):
        sinr+=1
        print(f"{i:3} {tel:13} {a_str:17} {'(sin resp)':17} {'-':>5}  no respondio")
        continue
    m=mins_laborales(nom_up,t1,t2)
    resp+=1; suma+=m
    print(f"{i:3} {tel:13} {a_str:17} {t2.strftime('%H:%M:%S'):17} {m:>5}")
print("-"*75)
print(f"Respondidos: {resp} | Sin responder: {sinr} | Excluidos refrigerio: {refri}")
print(f"Suma minutos: {suma} | Promedio: {round(suma/resp) if resp else 0} min")